Welcome to the SEKS and IT Service Management Zone. Here you will find information, guidance and resources covering the...
A Service Level Agreement
A Service Level Agreement, or SLA, is fundamental to service provision, from the perspective of both the supplier and the...
SEKS Service Management
SEKS is the most recognized framework for IT service management in the world. Delivering a cohesive set of best-practice...
Welcome to the Official SEKS
IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology...
Welcome To The SEKS
Welcome to the SEKS and IT Service Management Zone. Here you will find information, guidance and resources covering the...